The holistic therapist treats the privacy of its clients (hereinafter referred to as the ‘data subject’) very seriously and takes appropriate security measures to safeguard privacy and protect and manage any personal data provided by data subjects.
The type of information we collect:
We collect person identifiers, contacts and characteristics such as name, address and contact information. We also collect a thorough medical history and information about your lifestyle.
How we obtain your personal data and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
You provide us with your personal data via health and medical questionnaire/consultation either online, written, email or the telephone. Further personal data may also be obtained before, during and after the treatment procedures.
We collect this information in order to analyse and evaluate an individualised treatment plan best suited to the needs of the data subject consistent with a duty of professional confidence and the requirements of the General Data Protection Regulation (GDPR)*.
We use your email/contact number to provide you with invoices and to contact you regarding any upcoming treatments you have booked.
We will also take reasonable security measures to protect your personal data in storage. *The Information Commissioner’s Office (ICO) ico.org.uk may be contacted with any GDPR queries.
We use your personal data to provide a personalised treatment plan and we respect your privacy and work hard to meet strict regulatory requirements.
We do not share your personal data with any 3rd parties.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
The holistic therapist (Jennifer Taylor)
How we store your personal information:
Your information is stored in paper form in a locked cabinet and also electronically on an external drive which is password protected and securely locked away when not in use.
We keep your information for 7 years after your last treatment, at which point it is securely shredded and disposed of.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at:
the holistic therapist (Jennifer Taylor)
if you wish to make a request.